Privacy policy.
Last Updated: July 2020
Introduction.
We respect the privacy of visitors to our site. This Privacy Policy explains some of the steps we have taken to protect your privacy.
This Privacy Policy is designed to inform users of MD Medical Services (“MD Medical,” “we,” and “us”) websites, mobile applications and services (collectively, the “Service”). This Privacy Policy covers how MD Medical treats your Personally Identifiable Information (“PII”), Protected Health Information (“PHI”), and other data that you may share when you use the Service (“Data”) (PII, PHI and Data collectively hereafter “Personal Information”). We established this Privacy Policy to let you know the kinds of information we may gather, why we gather your information, what we use your information for, how you can manage your information, and under what circumstances, if any, it is disclosed. By using the Service, you are accepting the practices described in this Privacy Policy.
Scope.
This Policy applies to information obtained through your usage of this website, the pages of which contain a direct link to this Policy. This Policy does not apply to information collected from other sources, whether offline or online. This Policy also does not apply to any third party websites to which this website may link or from which this website may be linked. MD Medical Services does not control the content or privacy practices of third party websites.
This website is intended for U.S. residents only. Please read carefully the Terms of Use for information on the purpose and use of this website.
Changes to this Privacy Policy.
We may update this Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. If we make material changes affecting you as determined by MD Medical Services we will notify you by posting the revised Privacy Policy on our website. This helps you always be aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. Your continued use of the Service and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.
Types of Information Collected.
MD Medical Services collects Personal Information when you register for the Service, when a third party registers you for the Service on your behalf, or when you use the Service. Depending on how you use the Service, we collect different kinds of information about you. This information may include:
Personal Health Information (PHI)
If you are using the Service as part of your treatment from a health care provider or membership with a health insurance plan, then any information that identifies you as a patient of the health care provider or regarding your health may be PHI. If you are not a patient but are using the Service on behalf of a health care provider or health insurance company, then information about others that is accessible through the Service may be PHI. We will only use or disclose PHI as permitted or required under the Health Insurance Portability and Accountability Act, as amended, and implementing regulations (collectively, “HIPAA”). If your use of the Service is for purposes of a research protocol or is not through a health care provider, then HIPAA may not be applicable.
Personally Identifiable Information (PII)
PII is any information that can individually identify you and includes your name, and contact information, such as e-mail address, telephone number, or postal address.
Non-Personally Identifiable Information
Non-personally identifiable information includes information that does not personally identify you, but it may be linkable to you. If non-personally identifiable information is directly linked to personally identifiable information, it will be considered PII while it is linked. Aggregate and de-identified information is not considered PII.
Personal Data
Among the types of Personal Data that the Service may collect from the you, by itself or through third parties, there are: general activity data, movement activity, Cookies, Usage Data, first name, last name, email address and phone number. Personal Data may be freely provided by the user of the Service, or, in case of Usage Data, collected automatically. Whenever you visit our website, MD Medical Services receives and records information on our server logs from your browser, including your IP address, MD Medical Services’ cookie information and the pages you request. Any use of Cookies – or of other tracking tools – serves the purpose of providing, customizing or improving the Service. Users are responsible for any third-party Personal Data obtained, published or shared through the Service and confirm that they have the third party’s consent to provide the Data to MD Medical Services.
Collection and Combination of Information from Other Sources
We also may collect information about you that we may receive from other sources or from our offline interactions with you to, among other things, enable us to verify or update information contained in our records and to better customize the Service for you. We may combine information gathered from multiple parts of the Service into a single record.
Information Use and Collection.
MD Medical Services collects and uses Personal Information from you for the following purposes:
Registration – When you register for the Service, or when a third party registers you for the Service on your behalf, we collect your Personal Information as part of the registration process, including but not limited to your name, address, phone number, email address personal health information.
Self-Reported Health Information – We collect the information that you enter while using the Service, such as information regarding your health and/or medical condition and related behaviors.
Provider-and-Payer-Reported Health-Related Information – We collect information about you that is submitted with your permission by your authorized healthcare provider or other third party while using the Service, such as information about your health and/or medical condition, including information that is protected under HIPAA.
Customer support – We may use your contact information to send you information about our Service or information relating to your health, to respond to technical support inquiries, or to help prevent spam, fraud or abuse. When you enter Personal Information into an inquiry or contact form in any portion of the Service, MD Medical Services uses the information provided to reply to requests for information or other requests as indicated by the form.
System logs and maintenance – For operation and maintenance purposes, we may collect files that record your interactions with the Service (system logs) or other Personal Data (such as IP address).
Analytics – MD Medical Services may collect and use your device’s unique identifier for analytics purposes or to store your user preferences. MD Medical Services may use Google Analytics or other third party services to monitor and analyze user behavior.
Google Analytics is a web analysis service provided by Google, Inc. (“Google”). Google utilizes the Data collected to track and examine the use of the Service, to prepare reports on its activities and to share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Information Sharing and Disclosure.
MD Medical Services does not rent, sell or share your Personal Information with other people or non-affiliated companies, except to provide products or services you have requested, when we have authorization to share such information, or when we provide information to companies or consultants working on behalf of or with us under confidentiality agreements as described below. These companies and consultants do not have any independent right to share your Personal Information.
Third-Party Agents
We have third-party agents and service providers that perform functions on our behalf, including, but not limited to hosting services, content syndication, content management, technical integration, marketing, analytics, customer service, and fraud protection.
These entities may have access to Personal Information if needed to perform their functions. If such access is required, the third parties will be contractually obligated to maintain the confidentiality and security of that PII. They are restricted from using, selling, or distributing this data in any way other than to provide the requested services to the Service or as required by law.
Assignment
We may change our ownership or corporate organization while providing the Service. We may also sell certain assets associated with the Service. In such event, we may transfer some or all of your information to an entity acquiring all or part of our assets or to another entity with which we have merged. Under such circumstances, we would request the acquiring party to follow the practices described in this Privacy Policy. Nevertheless, we cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Privacy Policy.
Law Enforcement, Legal Process, and Emergency Situations
We may use or disclose your Personal Information to third parties if required to do so by law or on the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Service; (b) protect and defend our rights or property, the Service or our users, or (c) act to protect the personal safety of us, users of the Service or the public.
Confidentiality and Security
We have taken reasonable and necessary steps to ensure that all Personal Information collected will remain secure. These steps include physical, electronic, and administrative procedures to safeguard and help prevent unauthorized access or disclosure, maintain data security and correctly use the Personal Information that we collect.
The processing of the Personal Information we collect is carried out using computers and/or IT enabled tools, following organizational procedures and modes appropriate and necessary to providing the Service. Personal Information is processed at MD Medical Services ’s operating offices and in any other places where the parties involved with the processing are located.
It is important that you help protect the privacy of your own information. We strongly recommended that you take precautions to protect the security of any Personal Information that you transmit by using device security features, encryption and other techniques to prevent unauthorized interception of your Personal Information. You are responsible for the security of your information when using unencrypted, public or otherwise unsecured networks
Please understand, that while we try our best to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
General Information.
Links
The Service may contain links or deep links to other websites, open search results or other online content. MD Medical Services generally reviews the content of online content linked through third party websites, but it is not responsible for such content, the privacy practices, or any advertisements on third party websites. Users should be aware of this when they use our Service and are encouraged to review the privacy statements of each third party website.
Children’s Information
The Service is not directed to children under 13 years of age. Unless otherwise disclosed during collection and with parent or guardian consent, MD Medical Services does not knowingly collect Personal Information from children under 13 years of age.
Governing Law
The Service is located, published and directed to individuals located in the United States, and our policies are directed at compliance with those laws. If you are located outside the United States, you should be aware that your Personal Information will be transferred to the United States, the laws of which may be deemed by your country to have inadequate data protection. If you are uncertain whether this Privacy Policy conflicts with the applicable local privacy laws where you are located, you should not use the Service.
Legal Action
Your Personal Information may be used for legal purposes by MD Medical Services, in Court or in the stages leading to possible legal action arising from improper use of the Service. By using the Service, you declare to be aware that we may be required to reveal Personal Information upon request of public authorities.
Questions and Suggestions
If you have any questions or suggestions about this Privacy Policy, or if you wish to correct your Personal Information, please contact us by email us at mdmedical@mdmed.org or write to us at MD Medical Services, 1018 N. Flowood Drive, Flowood, MS 39232.